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Jobs at Greenlane

Fraud Prevention Specialist

Location: Boca Raton, FL

Type: Full Time

Min. Experience: Experienced

Greenlane, founded in 2005 and based in Boca Raton, Florida, is the leading distributor of premium brands in the burgeoning head shop, smoke shop, and dispensary channels. Greenlane is known for its exemplary customer service, unique product offering, competitive pricing, unparalleled educational resources, and market leadership. We offer competitive salaries and great benefits, plus perks like gym membership subsidies, healthy snacks made fresh daily and more.

We are currently seeking a Fraud Prevention Specialist to identify and protect the company assets from fraud from various means primarily associated with credit card transaction with customers.


  • Review of inbound orders that trigger credit card fraud threshold
  • Adjust thresholds in software to balance valid orders and fictitious order from processing
  • Dispute/document chargebacks from merchant processors
  • Maintain or reduce chargeback rates
  • Identify new credit card fraud tactics and protect company from them


  • Order processing
  • Credit Card Fraud software (Kount preferred)
  • Credit Card Fraud processes
  • Excel
  • Report analysis
  • And other duties requested by management

By applying for this role, I understand that if I’m offered a position with the company I will be required to submit to the pre-employment aptitude testing, and background screening as a condition of employment.

Greenlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability or genetics. In addition to federal law requirements, Greenlane complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.

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